Overview
ORMEX is a large wholesaler of imported jewelry goods and precious metals, with a significant presence in the jewelry market for over 40 years.
Opportunity / Challenge
Specific Goals and Objectives:
ORMEX engaged Satyanam with the following objectives:
1. Create a Digital Footprint: Establish a strong online presence to reach a wider audience.
2. Implement an E-Commerce Framework: Develop a robust e-commerce platform to facilitate online sales.
3. Boost E-Commerce Presence: Enhance the company's visibility and competitiveness in the digital marketplace.
Solution
Finding Satyanam: ORMEX discovered Satyanam through a referral, which indicated trust and reliability.
Selection Criteria: ORMEX chose Satyanam for several reasons:
Pricing: Satyanam's pricing structure fit within ORMEX's budget constraints.
Culture Fit: Satyanam's culture aligned well with ORMEX's values and work style.
Value for Cost: Satyanam offered good value for the cost, balancing quality with affordability.
Referral: A positive referral reinforced the decision.
The comprehensive project included several key deliverables:
1. Launching the Online Web Presence: Developing and launching a professional website to establish ORMEX’s digital footprint.
2. Optimizing Tools with Digital Sources: Integrating various digital tools and resources to optimize online performance and efficiency.
3. Maintaining Web Presence and Business Processes: Ensuring the website remains up-to-date and functional, supporting business operations.
4. Upgrading Applications: Enhancing existing digital applications to improve user experience and maintain a strong web presence.
Results & Feedback
Measurable Outcomes: The collaboration with Satyanam resulted in several notable achievements:
1. Better ROI on Digital Web: ORMEX experienced a significant return on investment from their enhanced digital presence, contributing to increased sales and market visibility.
2. Appropriate Pricing Models: The pricing models used were fair and aligned with the project's scope, ensuring value for investment.
Project Management and Responsiveness:
Timely Delivery: Satyanam consistently delivered project components on time.
Responsive Communication: The owner and team were highly responsive to ORMEX's needs, promptly addressing pain points and adapting solutions accordingly.
