Giftush - Transforming Gift Shopping with a Multi-Vendor Marketplace

www.giftush.co.il

Technology Used

nopCommerce

Asp.Net MVC

Entity Framework

Sql Server

css3

JQuery

Company Overview

Giftush is an innovative e-commerce marketplace designed to share original ideas for self-prepared gifts. The platform caters to users with diverse gift-giving needs, offering a unique experience where customers can purchase gift certificates and customize their gifts.

Opportunity / Challenge

Specific Goals and Objectives: Giftush aimed to create a robust multi-vendor marketplace with the following objectives:

  • 1. Multiple Vendor Integration: Allow vendors to register, publish products, and manage their stores independently.

  • 2. Customizable Shopping Experience: Provide users with the ability to customize their gifts, including vouchers and product pictures.

  • 3. Efficient Marketplace Management: Implement features for the admin to manage vendors, customers, orders, and transactions effectively.

  • 4. Enhanced User Engagement: Increase user engagement with features like favorite lists, abandoned cart notifications, and product locators.

  • 5. UI/UX Improvements: Ensure a seamless and attractive user interface and experience.

Solutions

Scope of Work: The project scope included the following key deliverables:

1. Multiple Vendor Integration:

 

Vendor Registration and Management: Vendors can register on Giftush and manage their product listings, return policies, shipping info, and about us sections.

 

Vendor-Specific Features: Vendors can create polls, define allowed shipping methods, maintain statistics, and use the Get Response Email API Plugin.

2. Customizable Shopping Experience:

 

Voucher and Product Customization: Users can customize vouchers and product pictures, with tools for picture cropping and embedding YouTube videos.

 

Favorite List: Users can add products to their favorite list for easy access.

 

Abandoned Cart Notifications: Automated emails are sent to users who abandon their carts, encouraging them to complete their purchases.

3. Efficient Marketplace Management:

 

Commission Structure: The admin can set fixed or percentage commissions on each order placed.

 

Checkout Customization: Users can place separate orders for each cart item, providing flexibility in purchasing.

4. Enhanced User Engagement:

 

Product Locator: Helps users find the location of products.

 

Mobile Popups and Product Page Tabs: Popups and tabs are added based on events to enhance user interaction.

5. UI/UX Improvements:

 

Design Enhancements: UI/UX changes for an improved and seamless website design, ensuring a better user experience.

Results & Feedback

The collaboration with Satyanam resulted in significant achievements:

1. Vendor Engagement: Increased vendor registrations and product listings, providing users with a wide range of gift options.

2. Improved Sales: Enhanced UI/UX led to increased conversions and sales on the platform.

3. User Experience: Positive feedback on the user-friendly interface and customizable shopping experience.

4. Operational Efficiency: Streamlined marketplace management with efficient commission tracking and vendor management.

5. User Engagement: Higher user engagement rates due to features like favorite lists, abandoned cart notifications, and product locators.

6. Overall Business Growth: The comprehensive solution provided by Satyanam empowered the apparel manufacturer to scale their operations, efficiently manage customers, vendors, marketing, sales, and deliver a superior customer experience.

Interested in creating a multi-vendor marketplace that automates orders, shipments, admin fees, and vendor payouts?

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